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FAQ

I get 401 Unauthorized, what should I do?​

  • Make sure Authorization: Bearer xxx is spelled correctly
  • Make sure there is no extra whitespace or newline in the key
  • Make sure the key has not been deleted or expired

I get 429 Too Many Requests​

This means request frequency is too high, or the account balance / quota is insufficient. Try:

  • Lowering concurrency and request frequency, retry with backoff
  • Checking your account balance and quota settings

Does streaming work?​

Yes. Add "stream": true to the request body to receive an SSE stream, see API Quickstart.

Note: judgement models (e.g. Jev) do not support streaming.

Where do I find my API key?​

Sign in to the API Console and go to the "Tokens" page to view, create, or delete keys.

Why can't Jev chat?​

Jev is TypeSafe's "System One" judgement model — it only produces structured judgements and does not use chat/completions. See Jev Model Integration for how to call it.

Can't configure a specific tool or model?​

See the general configuration in Tool Integration; if you still have questions, contact us below.

Contact us​

For issues or suggestions, reach us through:

ChannelInfo
QQ Group1101775389 (group join answer: cttai)
Email1810500300@qq.com

When reporting an issue, please include: time of occurrence, client, group / full model ID, the full error text, request id / task id, and relevant screenshots (with keys and personal info redacted) so we can help faster.